Apr 21

Apr 21 NOAA’s Big Data Project Comes Into Focus

Acquisitions, Agency Data, Amazon, Big Data, Cloud Computing, Google, IBM, Innovation, Interoperability, Microsoft, NOAA, Open Cloud Consortium, Open Data, Product Development, Socrata, Standards, Transparency

What’s different about this newly announced NOAA program is not just the potential “big data” scope of the program but the way in which private sector cloud vendors are involved as intermediaries not only to the public but also to potential data vendors and resellers.

Mar 23

Mar 23 Is Making the CFPB’s Consumer Complaint Database More "Open" Good Or Bad?

Dennis D. McDonald

Agency Data, CFPB, Contact Center, Customer Care, Customer Communication, Customer Support, Open Data, Privacy, Project Management, Socrata, Transparency

Realistically it’s also impossible to control what people say online about companies. Just type the name of any large company into the Google search engine followed by the word “sucks” and you’ll see what I mean.

Feb 20

Feb 20 Getting Real About "Open Data”

Dennis D. McDonald

Accountability, BaleFire, Best Practices, Big Data, Data, Data Access, Definitions, Open Access, Open Data, Socrata, Transparency

If the “geeks” on your team understand all this that’s great. If not, you need to seek out and involve other areas of expertise, starting with people who understand what enhanced data services can do for your target users and the problems you are trying to solve.